Tips for owners

Small things make the difference between a listing that gets requests and one that gets scrolled past. Here are six tips that take a moment and pay off.

1. 1

   Lead with your best photo

   The first photo is the cover and shows up in search. A bright landscape photo of the venue itself works best. Order the photos so they tell the story: the venue, the facilities, the details.

2. 2

   Keep prices clear

   Enter prices including VAT for the options you offer: hourly, full-day and weekend rates where they apply. Customers compare venues, and clear prices bring more requests.

3. 3

   Describe the venue like you are showing it

   Cover the atmosphere and the facilities: tables and chairs, sound system, accessibility and parking. A good description answers the main questions up front.

4. 4

   Reply to requests quickly

   Many customers ask more than one venue, and the first to reply is often the one that gets picked. A same-day reply, even a short one, turns into more bookings.

5. 5

   Keep the calendar correct

   Block dates that are booked elsewhere. A correct calendar prevents clashes and requests you would otherwise have to decline.

6. 6

   Ask happy customers for a review

   Reviews build trust and help the next customer choose. A short message after a successful event is usually all it takes.